Online Civic Intervention: A New Form of Political Participation Under Conditions of a Disruptive Online Discourse

Authors

  • Pablo Porten-Cheé Freie Universität Berlin/ Weizenbaum Institute for the Networked Society
  • Marlene Kunst Freie Universität Berlin/ Weizenbaum Institute for the Networked Society
  • Martin Emmer Freie Universität Berlin/ Weizenbaum Institute for the Networked Society

Keywords:

political participation, disruptive online behavior, hate speech, flagging, online discussions

Abstract

In the everyday practice of online communication, we observe users deliberately reporting abusive content or opposing hate speech through counterspeech, while at the same time, online platforms are increasingly relying on and supporting this kind of user action to fight disruptive online behavior. We refer to this type of user engagement as online civic intervention (OCI) and regard it as a new form of user-based political participation in the digital sphere that contributes to an accessible and reasoned public discourse. Because OCI has received little scholarly attention thus far, this article conceptualizes low- and high-threshold types of OCI as different kinds of user responses to common disruptive online behavior such as hate speech or hostility toward the media. Against the background of participation research, we propose a theoretically grounded individual-level model that serves to explain OCI.

Author Biographies

Pablo Porten-Cheé, Freie Universität Berlin/ Weizenbaum Institute for the Networked Society

Research Associate, Post-Doc, department: Institute for media and communication studies (division: media use research), Freie Universität Berlin/ Weizenbaum Institute for the Networked Society, +49 30 700 141 043

Marlene Kunst, Freie Universität Berlin/ Weizenbaum Institute for the Networked Society

Research Associate, PhD-candidate, department: Institute for media and communication studies (division: media use research), Freie Universität Berlin/ Weizenbaum Institute for the Networked Society, +49 30 700141044

Martin Emmer, Freie Universität Berlin/ Weizenbaum Institute for the Networked Society

Professor, department: Institute for media and communication studies (division: media use research), Freie Universität Berlin/ Weizenbaum Institute for the Networked Society, +49 30 838 57528

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Published

2020-01-12

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Section

Articles