Changing Technologies, Changing Lives: Older Adults’ Perspectives on the Benefits of Using New Technologies

Authors

  • Gökçe Karaoglu University of Zurich, Department of Communication and Media Research
  • Eszter Hargittai University of Zurich, Department of Communication and Media Research
  • Amanda Hunsaker University of Zurich, Department of Communication and Media Research
  • Minh Hao Nguyen University of Zurich, Department of Communication and Media Research

Keywords:

older adults, ICTs, Internet use, Internet skills, qualitative interviews, benefits, Internet outcomes, digital inequality, digital divide

Abstract

Though older adults are online in increasing numbers, many still lag behind other age groups. Age is one of the most persisting aspects of digital inequality, and given the many potential benefits of digital media for older adults, it is an inequity that deserves continued attention. Drawing on in-depth interviews with a multinational sample of older adults from five countries, we explore what benefits older individuals believe they derive from new technologies. We find that the majority of participants share several positive experiences, although the dimensions of benefits differ depending on the purpose of use. Negative experiences and opinions also exist. This article offers insights into how older adults who have not yet crossed the digital divide may be encouraged to take that step, given positive experiences voiced by their peers.

Author Biographies

Gökçe Karaoglu, University of Zurich, Department of Communication and Media Research

MA.

Eszter Hargittai, University of Zurich, Department of Communication and Media Research

Prof. Dr.

Amanda Hunsaker, University of Zurich, Department of Communication and Media Research

Dr.

Minh Hao Nguyen, University of Zurich, Department of Communication and Media Research

Dr.

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Published

2021-08-27

Issue

Section

Articles