A Systematic Literature Review of Research From 2010 to 2020 Addressing User-Generated Online Comments Related to Health Issues and Recommendations for Future Research

Authors

  • Muhammad Ittefaq James Madison University
  • Mauryne Abwao Louisiana State University in Shreveport
  • Ioana A. Coman Texas Tech University
  • Waqas Ejaz Oxford University

Keywords:

digital health, health issues, online user comments, research methods, systematic review, importance of theories

Abstract

This systematic literature review was conducted to provide insights into how online readers’ comments have been studied in the context of health over a 10-year span. About  593 studies published between 2010 and 2020; of these, 34 met the research criteria for inclusion. Our findings reveal that 60% of the studies focused on the United States, and a qualitative method was used in 74.3% of these studies. About 23.5% of the studies explored vaccine-related issues. Our results reveal that among the selected studies, 76.5% and 20.6% had female and male first authors, respectively. Textual analysis of abstracts shows that the top five keywords were news, HPV, vaccine, themes, and vaccination. However, 58.8% of the identified studies did not use any theoretical framework. In addition, nine health topics emerged: vaccines; health policies; nutritional and dietary choices; women’s health issues; quality of life and well-being; smoking; engagement with health-related news content; COVID-19; and suicide and mental health.

Author Biographies

Muhammad Ittefaq, James Madison University

Dr. Muhammad Ittefaq is an Assistant Professor in the School of Communication Studies at James Madison University, United States.Phone: 207-249-4359

Mauryne Abwao, Louisiana State University in Shreveport

Mauryne Abwao is a an Assistant Professor in the Department of Arts and Media at Louisiana State University in Shreveport, United States.Phone: 618-917-4963

Ioana A. Coman, Texas Tech University

Dr. Ioana A. Coman is an Assistant Professor in the Department of Public Relations at Texas Tech University, United States.Phone: 865-607-5406

Waqas Ejaz, Oxford University

Dr. Waqas Ejaz is a Postdoctoral Research Fellow with the Oxford Climate Journalism Network at Oxford University, United Kingdom.Phone:+44-7770-548839

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Published

2022-12-29

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Articles