Inequalities in Remote Gig Work During the COVID-19 Pandemic

Authors

  • Floor Fiers Northwestern University
  • Eszter Hargittai University of Zurich

Keywords:

participation inequality, digital inequality, gig economy, remote work, online labor, Internet skills, digital literacy, COVID-19, pandemic

Abstract

Remote gig work provided alternatives to in-person work during the COVID-19 pandemic, but digital inequality literature suggests that such opportunities are not equally available to all. Analyzing a survey of 1,551 U.S. adults in May 2020, we ask how sociodemographic factors and Internet skills relate to performing online work on a piece-rate basis before and during the pandemic. In our sample, the percentage of such workers increased by 16% after the outbreak of COVID-19. This inflow was more likely to be younger, Hispanic, and Asian, and less likely to be suburban residents than those who had already performed gig work previously. This suggests that these groups turned to gig platforms more than they did pre-pandemic, diversifying the pool of gig workers. Overall, however, younger, male, and digitally savvy respondents were more likely to perform remote gig work during the pandemic, suggesting that the gig economy mainly broadened the opportunities available to those from advantaged backgrounds. In line with digital skills literature, Internet savvy remains an obstacle to online labor market participation in the 21st century.

Author Biographies

Floor Fiers, Northwestern University

Floor Fiers is a doctoral candidate in the Media, Technology, and Society program at Northwestern University. Their research interests include digital inequalities, skills, and resistance, particularly in the context of the gig economy.

Eszter Hargittai, University of Zurich

Eszter Hargittai is Professor and holds the Chair of Internet Use and Society at the Department of Communication and Media Research of the University of Zurich. She is author of Connected in Isolation: Digital Privilege in Unsettled Times (The MIT Press, 2022), and editor of Research Exposed: How Empirical Social Science Gets Done in the Digital Age (Columbia University Press 2021).

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Published

2023-06-29

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Section

Articles