Trust Divide in Health Information Sources? Investigating the Role of Techno-Capital and Social Capital: A Comparative Analysis of General and Low-Income Populations

Authors

  • Jaewon R. Choi Northwestern University
  • Joseph Straubhaar The University of Texas at Austin
  • Soyoung Park Chosun University
  • Maria Skouras The New Jersey Office of Innovation
  • Melissa Santillana Texas Tech University
  • Sharon Strover The University of Texas at Austin

Keywords:

health information, health information trust, techno-capital, social capital, ICT, low-income

Abstract

Trust in the source of health information has become increasingly critical from the advent of the Internet as a primary health information source. Especially as unauthorized entities now have similar gatekeeping powers in health information as health-care professionals. This study strives to conceptualize the factors that affect people’s trust in different sources of health information. Specifically, this study proposes ICT usage, digital capabilities and skills conceptualized as “techno-capital,” and individuals’ health social network behaviors as critical elements explaining one’s level of trust. Furthermore, this study addresses the ways in which social inequality interacts with these factors by taking advantage of two samples representing different populations within a major U.S. city. Our findings highlight the significance of techno-capital and ICT utilization in explaining the trust of different health information sources as well as the interesting mediating role of health social network behavior in one of the sample populations.

Author Biographies

Jaewon R. Choi, Northwestern University

Postdoctoral Research FellowMedill School of Journalism, Media, Integrated Marketing Communications, Spiegel Research Center847-467-1784

Joseph Straubhaar, The University of Texas at Austin

Amon G. Carter Centennial Professor of CommunicationSchool of Journalism and Media, Moody College of Communication512-471-5304

Soyoung Park, Chosun University

Assistant ProfessorDepartment of Media and Communication+82-062-230-6730

Maria Skouras, The New Jersey Office of Innovation

Visiting ScholarNew York University

Melissa Santillana, Texas Tech University

Assistant ProfessorDepartment of Journalism and Creative Media Industries

Sharon Strover, The University of Texas at Austin

Philip G. Warner Regents Professor in CommunicationSchool of Journalism and Media, Moody College of Communication512-471-6652

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Published

2023-12-26

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Section

Articles