Using Radical Co-Design to Create and Develop a Technology-Based Solution to Improve Post-Release Outcomes for Formerly Incarcerated Women: LindaBot

Authors

  • Michele Jarldorn University of South Australia
  • Susannah Emery University of South Australia

Keywords:

chatbot prototype, chatbot, LindaBot, radical co-design, non-reformist reform, formerly incarcerated women, research methodology

Abstract

Most women exiting prison face profound disadvantages and are likely to struggle with poor mental and physical health. Rarely are women furnished with the resources needed to flourish post-release, and seemingly simple-sounding tasks like getting formal identification are quite complicated. The contributions of lived experience to human service delivery and research are incredibly valuable, yet the ability to contribute meaningfully to interventions is rarely afforded to formerly incarcerated women. Our project seeks to address this gap through the co-design of a chatbot, called LindaBot. In this article, we discuss the method and methodology we used when working with formerly incarcerated women to ideate, design, develop, and test a technology-based solution to support their transition out of prison.

Author Biographies

Michele Jarldorn, University of South Australia

Michele is a settler living on the unceded lands of the Kaurna people of the Adelaide Plains. She holds a PhD from Flinders University and was awarded the Vice Chancellors Award for Thesis Excellence. Michele is currently a lecturer in social work at the University of South Australia.Michele’s research uses an intersectional lens to connect structural violence with social problems such as criminalisation, addiction, domestic violence and poverty. Michele is committed to privileging the voice of research participants through the use of participatory and inclusive research methods

Susannah Emery, University of South Australia

Susannah (Susie) is a Game Designer and Lecturer of Game Design & Digital Media at UniSA. Susie holds a PhD from Curtin University with Chancellor's Commendation which explored the application of social empathy to game design. Her research interests are around the ability of games and digital media to promote learning and social change.Susie has worked as a game and narrative designer on several award-winning and nominated games across PC, console and mobile around topics including domestic violence, gender equality and climate change. Susie is committed to promoting diversity in the games industry and holds a lifetime position as an International Women in Games Ambassador.

Downloads

Published

2024-01-29

Issue

Vol. 18 (2024)

Section

Articles

License

The International Journal of Communication is an academic journal. As such, it is dedicated to the open exchange of information. For this reason, IJoC is freely available to individuals and institutions. Copies of this journal or articles in this journal may be distributed for research or educational purposes free of charge and without permission. However, commercial use of the IJoC website or the articles contained herein is expressly prohibited without the written consent of the editor. Authors who publish in The International Journal of Communication will release their articles under the Creative Commons Attribution Non-Commercial No Derivatives (by-nc-nd) license. This license allows anyone to copy and distribute the article for non-commercial purposes provided that appropriate attribution is given. For details of the rights authors grants users of their work, see the "human-readable summary" of the license, with a link to the full license. (Note that "you" refers to a user, not an author, in the summary.) This journal utilizes the LOCKSSsystem to create a distributed archiving system among participating libraries and permits those libraries to create permanent archives of the journal for purposes of preservation and restoration. The publisher perpetually authorizes participants in the LOCKSS system to archive and restore our publication through the LOCKSS System for the benefit of all LOCKSS System participants. Specifically participating libraries may:
  • Collect and preserve currently accessible materials;
  • Use material consistent with original license terms;
  • Provide copies to other LOCKSS appliances for purposes of audit and repair.
 

Fair Use

The U.S. Copyright Act of 1976 specifies, in Section 107, the terms of the Fair Use exception: Notwithstanding the provisions of sections 106 and 106A, the fair use of a copyrighted work, including such use by reproduction in copies or phonorecords or by any other means specified by that section, for purposes such as criticism, comment, news reporting, teaching (including multiple copies for classroom use), scholarship, or research, is not an infringement of copyright. In determining whether the use made of a work in any particular case is a fair use the factors to be considered shall include:
  1. the purpose and character of the use, including whether such use is of a commercial nature or is for nonprofit educational purposes;
  2. the nature of the copyrighted work;
  3. the amount and substantiality of the portion used in relation to the copyrighted work as a whole; &
  4. the effect of the use upon the potential market for or value of the copyrighted work.

The fact that a work is unpublished shall not itself bar a finding of fair use if such finding is made upon consideration of all the above factors. In accord with these provisions, the International Journal of Communication believes in the vigorous assertion and defense of Fair Use by scholars engaged in academic research, teaching and non-commercial publishing. Thus, we view the inclusion of “quotations” from existing print, visual, audio and audio-visual texts to be appropriate examples of Fair Use, as are reproductions of visual images for the purpose of scholarly analysis. We encourage authors to obtain appropriate permissions to use materials originally produced by others, but do not require such permissions as long as the usage of such materials falls within the boundaries of Fair Use.

The International Journal of Communication encourages authors to employ fair use in their scholarly publishing wherever appropriate. Fair use is the right to use unlicensed copyrighted material (whether it is text, images, audio-visual, or other) in your own work, in some circumstances. We consult the Code of Best Practices in Fair Use for Scholarly Research in Communication, created by the International Communication Association and endorsed by the National Communication Association, and you should too. If you have any questions about whether fair use applies to your uses of copyrighted material (whether it is text, images, audio-visual, or other) in your scholarship, simply include your rationale, grounded in the Best Practices, as a supplementary document with your submission.