Putting a Human Face on Cold, Hard Facts: Effects of Personalizing Social Issues on Perceptions of Issue Importance

Authors

  • Maria Elizabeth Grabe Indiana University
  • Mariska Kleemans Radboud University Nijmegen
  • Ozen Bas Indiana University
  • Jessica Gall Myrick Indiana University
  • Minchul Kim Indiana University

Keywords:

personalization, empathy, identification, gender, emotions

Abstract

This study investigates the influence of personalization (moving testimony from ordinary citizens) on reception of news stories about social issues. The data (N = 80) from this mixed-design experiment, collected at two time points, offer evidence that personalized news stories evoked greater feelings of empathy toward and identification with people affected by social issues, which in turn increased perceived issue importance. Personalization effects persisted over time. Moreover, path analyses revealed gender differences in reactions to personalization. The findings imply that a major goal of journalism—to advance civic engagement with social issues—could be served by personalized story formats.

Author Biographies

Maria Elizabeth Grabe, Indiana University

Professor, The Media School, College of Arts and Sciences, Indiana University

Mariska Kleemans, Radboud University Nijmegen

Postdoctoral Researcher, Behavioural Science Institute, Radboud University Nijmegen

Ozen Bas, Indiana University

Doctoral Candidate, The Media School, College of Arts and Sciences, Indiana University

Jessica Gall Myrick, Indiana University

Assistant Professor, The Media School, College of Arts and Sciences, Indiana University, 1 (812) 856-7380, jgmyrick@indiana.edu

Minchul Kim, Indiana University

Doctoral Student, The Media School, College of Arts and Sciences, Indiana University

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Published

2017-02-28

Issue

Section

Articles