How Social Well-Being Is Affected by Digital Inequalities

Authors

  • Moritz Büchi University of Zurich
  • Noemi Festic University of Zurich
  • Michael Latzer University of Zurich

Keywords:

digital inequality, digital divide, Internet use, skills, well-being, information society, Internet outcomes, social inequality

Abstract

Digital inequalities have real consequences for individuals’ everyday lives—this basic assumption drives digital inequality research. Recent efforts have focused on tangible benefits of online engagement, yet subjective quality of life measures also matter as Internet outcomes. This article contributes to closing this gap. First, it theoretically introduces subjective social well-being—the appraisal of one’s functioning in society—as a consequence of digital participation, potential, and perception differences. Second, it tests the dependence of social well-being on these three dimensions using structural equation modeling with nationally representative survey data. Results reveal that the perception of digital belongingness directly increases social well-being, and Internet skills as digital potential do so indirectly. The net effect of digital participation is insignificant. These findings lead to recommendations for policies targeting digital inequalities and future research directions.

Author Biographies

Moritz Büchi, University of Zurich

Moritz Büchi is Senior Research and Teaching Associate at the Media Change & Innovation Division, Department of Communication and Media Research (IKMZ), University of Zurich

Noemi Festic, University of Zurich

Noemi Festic is Research and Teaching Associate at the Media Change & Innovation Division, Department of Communication and Media Research (IKMZ), University of Zurich

Michael Latzer, University of Zurich

Michael Latzer is Professor of Communications at the Department of Communication and Media Research (IKMZ), University of Zurich where he chairs the Media Change & Innovation Division.

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Published

2018-09-13

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Section

Articles