How Do Intermediaries Shape News-Related Media Repertoires and Practices? Findings From a Qualitative Study

Authors

  • Jan-Hinrik Schmidt Leibniz Institute for Media Research | Hans-Bredow-Institut (HBI)
  • Lisa Merten Leibniz Institute for Media Research | Hans-Bredow-Institut (HBI)
  • Uwe Hasebrink Leibniz Institute for Media Research | Hans-Bredow-Institut (HBI)
  • Isabelle Petrich Leibniz Institute for Media Research | Hans-Bredow-Institut (HBI)
  • Amelie Rolfs Leibniz Institute for Media Research | Hans-Bredow-Institut (HBI)

Keywords:

media repertoires, informational practices, intermediaries, qualitative research

Abstract

Online intermediaries such as search engines, social network sites, or video platforms provide access to diverse content; however, there is a school of thought that argues that they may also contribute to the structural deformation of the public sphere. To assess the impact of these Web-based services, research needs to address them not as isolated platforms but as part of broader media environments. Based on 6 group discussions and 18 interviews with German participants varying in age and political engagement, we mapped individual information repertoires with a particular focus on online intermediaries, reconstructed key episodes in which these services were used for gathering information on current news events, and investigated participants’ awareness of the architecture and mechanisms of these intermediaries. Findings show that for most participants, online intermediaries are an indispensable part of their media repertoires, but are seldom dominant, let alone the only source of information on political topics. Most respondents possessed some knowledge on the basic workings of the intermediaries they used, but were not familiar with details such as algorithmic personalization.

Author Biographies

Jan-Hinrik Schmidt, Leibniz Institute for Media Research | Hans-Bredow-Institut (HBI)

Senior Researcher for Digital Interactive Media and Political Communication, +49-40-45021783

Lisa Merten, Leibniz Institute for Media Research | Hans-Bredow-Institut (HBI)

Junior Researcher Media Use & Digital Communication, +49-40-45021787

Uwe Hasebrink, Leibniz Institute for Media Research | Hans-Bredow-Institut (HBI)

Director and Chair in “Empirical Communications Studies” at Hamburg University, +49-40-45021711

Isabelle Petrich, Leibniz Institute for Media Research | Hans-Bredow-Institut (HBI)

Graduate Student, +49-40-45021711

Amelie Rolfs, Leibniz Institute for Media Research | Hans-Bredow-Institut (HBI)

Graduate Student, +49-40-45021711

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Published

2019-02-26

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Section

Articles