NGOs’ HIV/AIDS Discourse on Social Media and Websites: Technology Affordances and Strategic Communication Across Media Platforms

Authors

  • Jiawei Sophia Fu School of Communication and Information, Rutgers University
  • Renwen Zhang Northwestern University

Keywords:

affordances, HIV/AIDS, nongovernmental organization (NGO), semantic network analysis, information and communication technologies (ICTs), health communication, discourse, social media, China

Abstract

Nongovernmental organizations (NGOs) play a pivotal role in combating HIV/AIDS. Yet research on the social construction of HIV/AIDS has investigated the discourse of the government, media, and the public but not NGOs. Drawing on the technology affordance framework, this study examines NGOs’ discourse on social media and websites in China to understand how they communicate HIV/AIDS issues. Results of semantic network analysis reveal overlapping themes about HIV/AIDS across social media and websites, including promoting public policy, public education, and social support. Additionally, NGOs leverage social media to mobilize various institutional and community health care resources and highlight their engagement with the government. This study underscores the pivotal role of NGOs in HIV/AIDS prevention, treatment, and destigmatization. It also advances the technology affordance literature by shedding light on the convergent yet distinct affordances of different digital media for strategic health communication and the constraints of the sociopolitical context on organizations’ communicative practices.

Author Biographies

Jiawei Sophia Fu, School of Communication and Information, Rutgers University

Jiawei Sophia Fu is an assistant professor at the School of Communication and Informaiton of Rutgers Univeristy. Her research interests revolve around organizational communication, ICTs, social networks, and computational social science. Sophia’s work has appeared in peer-reviewed communication journals such as Journal of Communication, Journal of Computer-Mediated Communication, Information, Communication, & Society, and The Information Society. She has won awards for her research from the International Communication Association, Academy of Management, and National Science Foundation. 

Renwen Zhang, Northwestern University

Renwen Alice Zhang is a PhD student at the Media, Technology, and Society program of Northwestern University. Her research focuses on how technologies facilitate health behavior change and patient-provider communication. In particular, she is interested in the role of online health communities in helping patients obtain health information and social support. Her work has appeared in Information, Communication & Society, Telematics and Informatics, and Computers in Human Behavior. 

Downloads

Published

2019-01-03

Issue

Section

Articles